Contact Us
Got a question, found an error, or want to suggest something? We’re here.
Reminder: This is an independent Dutch Bros information website. We are not affiliated with Dutch Bros Coffee. For Dutch Bros customer service, app support, or Rewards help, please contact Dutch Bros directly at dutchbros.com or through the Dutch Bros app.
What We Can Help With
We are a small independent team that researches and maintains Dutch Bros menu information. Here is what falls within our scope:
| Topic | We Can Help With | How Quickly |
|---|---|---|
| Content corrections | Wrong price, incorrect calorie count, outdated menu item, missing drink | We update within 1-3 business days of confirmation |
| Factual errors | Something on the site is flat-out wrong, ingredient, description, availability | Same, we investigate and update promptly |
| Outdated information | A drink was discontinued, a seasonal menu changed, hours are wrong | We update on our regular monthly cycle or sooner if flagged |
| Content suggestions | A Dutch Bros drink or topic we have not covered that you would find useful | We review all suggestions and add content where there is clear demand |
| General questions | Questions about Dutch Bros menu items, ingredients, or ordering | We try to help where we can, or point you to the right source |
| Copyright or content concerns | If you believe content on this site misrepresents information or violates copyright | We take these seriously and respond within 5 business days |
What We Cannot Help With
We get a lot of messages that would be better directed to Dutch Bros directly. To save you time, here is what falls outside our scope:
These need to go directly to Dutch Bros, not us
- Dutch Bros app problems (login issues, app crashes, payment errors) → dutchbros.com or app support
- Dutch Bros Rewards points disputes or missing points → Dutch Bros customer support
- Dutch Bros gift card balance issues or failed redemptions → Dutch Bros customer support
- Complaints about a specific location, barista, or order → Dutch Bros customer feedback
- Job applications or franchise inquiries → dutchbros.com/careers
- Dutch Bros birthday reward not appearing in app → Dutch Bros app support
Dutch Bros customer support: Visit dutchbros.com or use the Help section in the Dutch Bros app. They are the only ones who can resolve account-specific, app-specific, or location-specific issues.
Send Us a Message
Use the form below to get in touch. If you prefer email, you can reach us directly at the address listed.
Contact Us
Have a correction, question, or suggestion? Fill this out and it’ll open in your email app, ready to send.
Email Us Directly
dutchbrosmenu@gmail.comBest for: corrections, copyright concerns, and partnership inquiries
Response Time
- Content corrections 1-3 business days
- General questions 3-5 business days
- Copyright concerns within 5 business days
Reporting an Error, Tips for a Faster Response
If you have found something incorrect on the site, the more specific you can be in your message, the faster we can fix it. Here is what helps:
| What to Include | Example | Why It Helps |
|---|---|---|
| Page URL | dutchbros-site.com/dutch-bros-golden-eagle/ | Lets us go directly to the right page without guessing |
| What is wrong | "The price listed for a Large Golden Eagle is $5.00, it is actually $5.25 at my location" | Specific errors get fixed faster than vague ones |
| What the correct information is | "As of June 2026 at my Portland, OR location, the Large is $5.25" | Helps us verify and update accurately |
| Where you verified it | "I checked the Dutch Bros app / I was just there today" | Helps us understand the source before we update |
Note: Dutch Bros prices and menu availability can vary by location. If you are reporting a price discrepancy, please include your location, what is $5.25 in one city may be different in another. We try to publish the most common price range and will update notes accordingly